Financial Controller (Client Funds)

Job title: The Social Change Nest Financial Controller (Client Funds)

Role Purpose:

This role sits at the heart of our financial controls at the Social Change Nest and combines cash management oversight, payment operations and financial compliance. However, this is not a traditional Financial Controller position. You will work with the team to ensure robust financial controls, accurate reconciliations, secure payment processes and transparent reporting for our diverse portfolio of social impact clients. You will also be a key driver of operational improvement, identifying better ways of working as we scale.

About the Social Change Nest

The Social Change Nest (SCN) is a fiscal hosting organisation that removes the financial and administrative barriers preventing grassroots groups and informal movements from accessing funding. Since 2021, we have supported 700+ groups across the UK and internationally, helping them access over £50 million in funding for causes ranging from climate and housing to racial justice and social wellbeing. We also work closely with funders, providing Grant Distribution and Fund Management services, enabling us to support social action with confidence and transparency. We are at the forefront of fiscal hosting in the UK!

We re a growing business operating at pace. We ve established a lot but as we grow, we re still working some things out. The right person will thrive in this environment and relish building out a future-facing finance function. You ll enjoy problem-solving, feel comfortable handling multiple priorities at once, and seek collaborative solutions. You ll be adaptable, able to shift focus quickly when things change, and ensure strong communication across the team and with clients to keep everything aligned.

Key Responsibilities:

1. Payment Processes & Systems Management

Own and optimise the end-to-end payment infrastructure (banking platforms, expense management tools, Open Collective platform and accounting system integrations)

Design, implement and monitor robust internal controls to prevent fraud, errors or unauthorised disbursements

Streamline high-volume payment workflows while maintaining strict adherence to SCN policies

2. Bank Reconciliations & Treasury

Ensure all client bank accounts are reconciled accurately and daily

Investigate and resolve any variances between bank statements and the internal ledger immediately

Track client cash positions to ensure sufficient liquidity for planned social project disbursements

3. Financial Reporting & Compliance

Produce clear, concise financial reports for clients detailing fund movements and remaining balances

Act as the lead contact for external audits regarding client cash and payment controls. Support the preparation of year end accounts and SCN s external Audit as it interfaces with Client funds.

Ensure all cash management and payment processes comply with UK Anti-Money Laundering supervision and relevant HMRC requirements

4. Operational Innovation & Client Service

Proactively research and implement new financial technologies to enhance speed, security and transparency of client services

Continuously evaluate existing workflows to eliminate bottlenecks and improve the client experience

Lead the roll-out of new financial tools or system upgrades, ensuring smooth transition for internal teams and external partners

5. Leadership & Collaboration

Line manage 1 2 members of the finance team, providing mentorship and support

Being the point of escalation for the Finance and Delivery teams on more complex finance queries and dealing directly with our clients for financial solutions

Contribute to finance team planning and lead on delivery of key projects

Collaborate effectively with internal and external stakeholders across the organisation

Skills and Experience:

Essential

• Professional accounting qualification: ACA, ACCA or CIMA
• Proven experience in a Financial Controller, Head of Finance or senior audit role with a focus on cash controls and high-volume transactions
• Strong knowledge of financial governance, internal controls and compliance frameworks
• Experience in at least one of the following:

-managing multi-currency transactions, FX impacts and global banking corridors

-oversight of restricted funds, ensuring disbursements align with specific grant conditions and reporting requirements

-implementing AML and KYC protocols and ensuring rigorous due diligence on all fund movements

• IT-literate and confident with leading technological change; advanced Excel skills and track record of implementing operational improvements
• Excellent interpersonal and communication skills able to translate financial information clearly for non-finance stakeholders
• Strong organisational skills with the ability to work in a fast-paced, dynamic environment while maintaining exceptional attention to detail, and being comfortable with shifting priorities and emerging risks
• Ability to lead, manage, and work effectively both as a member of a team and on own initiative.
• Ability to think strategically, supporting the implementation of a financial strategy and suggesting appropriate changes to SCN s services.

Desirable

• Experience in the non-profit, charity or client-services sector
• Experience in a fast-growing or start-up environment
• Understanding of power dynamics and community engagement
• Experience with innovative approaches to governance

Location: London/Hybrid preferred 2-3 days /week in the office

Reporting To: Finance Director

Contract: Full time, Permanent (flexible working considered)

Salary: £58,000-£60,000

Date Closes: Thursday 11th June

Right to Work in the UK required, no sponsorship available.