Food Bank Coordinator

About Pecan
Pecan tackles poverty in Southwark by restoring dignity, belonging and hope through connected community services that address food insecurity, unemployment and isolation. From food banks and employment support to welcoming community spaces, we combine practical help with emotional and community care, helping people regain confidence, feel hopeful and believe in their potential.

About The Role

The Food Bank Coordinator is responsible for the day-to-day coordination and delivery of Southwark Foodbank, ensuring people experiencing financial hardship can access emergency food with dignity, compassion and respect.

The postholder will coordinate Foodbank sessions, support volunteers, maintain effective operational systems and build positive relationships with clients, referral agencies and community partners. Working closely with the Manager: Financial Resilience & Food Security, they will ensure the Foodbank operates safely, efficiently and to a consistently high standard.

Main Responsibilities:

• Foodbank Operations: Coordinate the day-to-day delivery of Southwark Foodbank sessions, ensuring they are well organised, welcoming and responsive to local needs. Prepare Foodbank sessions by ensuring food, equipment, resources and information are available where required.

• Volunteer Coordination: Coordinate and support volunteers during Foodbank sessions, ensuring they feel confident, informed and valued. Act as a first point of contact for volunteer enquiries and support volunteer induction and ongoing engagement.

• Client Support & Community Engagement: Provide a welcoming, inclusive and compassionate environment for everyone accessing the Foodbank. Respond to enquiries from clients, referral agencies, supporters and community organisations in a professional and timely manner.

• Administration, Compliance & Quality: Maintain accurate client, volunteer and service records using organisational databases and systems. Support monitoring, reporting and data collection to demonstrate service performance and impact.

• Cross-Service Collaboration: Work collaboratively with colleagues across Pecan's Food Security services to ensure joined-up support for residents. Provide operational support to Peckham Pantry and other food resilience initiatives during periods of increased demand, staff absence or changing organisational priorities.

Essential Requirements

• Experience coordinating or delivering community, customer-facing or volunteer-led services.
• Experience working with volunteers or supporting volunteer teams.
• Strong organisational and administrative skills with excellent attention to detail.
• Ability to manage competing priorities in a busy operational environment.
• Excellent communication and relationship-building skills.
• Good IT skills, including Microsoft Office and database systems.
• Ability to work independently while contributing positively within a team.
• Commitment to treating everyone with dignity, compassion and respect.
• Commitment to Pecan's mission, values and Christian ethos.

Desirable knowledge/expertise

• Experience within the voluntary or community sector.
• Experience supporting people experiencing poverty, financial hardship or social disadvatage.
• Knowledge of safeguarding, food hygiene and health and safety requirements.
• Experience maintaining monitoring information and service records.
• Full UK driving licence.

Please read the Job Description for more information.

Closing Date: Thursday 3rd September 2026, 9am

Interview Date: Week commencing Monday 7th September 2026, Details TBC

Start Date: ASAP