Senior Design Researcher

Senior Design Researcher (Contract)

Duration: 6 Months (Possibility for extension)

Location: London/Hybrid (2 days per week on site)

Rate: A highly competitive Umbrella Day Rate or Salary is available for suitable candidates

Position Overview

Our client is seeking a Senior Design Researcher to play a pivotal role in shaping the future of their Savings area. The successful candidate will be responsible for leading research initiatives that influence product development and decision-making processes.

This is an exceptional opportunity for an experienced professional to contribute to a dynamic team and drive impactful design strategies.

Key Responsibilities:

• Conduct both qualitative and quantitative research to gather insights that inform the design and development of products within the Savings area.
• Engage with stakeholders at various levels to understand their needs, challenges, and aspirations, ensuring that research findings are effectively communicated and applied.
• Utilise usability testing methodologies to assess product performance and user experience, identifying areas for improvement and enhancement.
• Lead strategic research initiatives, focusing on long-term goals and objectives rather than solely on delivery timelines.
• Collaborate closely with cross-functional teams, including product managers, designers, and engineers, to integrate research findings into the product development lifecycle.
• Influence and shape decision-making processes through data-driven insights, advocating for user-centred design principles.
• Mentor and guide junior researchers and design team members, fostering a culture of continuous learning and improvement.

Skills & Experience:

• Proven experience as a Design Researcher or in a similar role, preferably within the banking or financial services industry.
• Strong qualitative and quantitative research skills, with the ability to analyse data and translate findings into actionable insights.
• Demonstrated experience in usability testing methodologies and their application in enhancing user experiences.
• Excellent stakeholder engagement and leadership abilities, with a track record of influencing decision-making across teams.
• Strong strategic thinking skills, with the capacity to focus on long-term objectives while managing immediate project requirements.
• Exceptional communication skills, both verbal and written, with the ability to present complex information clearly and persuasively.

Candidates will need to show evidence of the above in their CV in order to be considered.

If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team.

We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset.

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.