Programme Group Facilitator

We have an exciting opportunity for two domestic abuse group programme facilitators to join the Safe horizon partnership team in London, working 37.5 hours a week. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes then we would love to hear from you.What we offer At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role As a Programme Group Facilitator you will facilitate the group work program to victims of domestic abuse, not deemed to currently be at high risk, delivering the programme online for the Safe Horizons domestic abuse awareness and recovery programme.This role involves both face to face and virtual support in a hybrid model of working. There is an expectation that you will do a mixture of working from home, our office in Singer Street. As a Programme Group Facilitator, you will:

• Liaise with the team to ensure all aware of the status of group work
• Be responsible for ensuring that the service is delivered in the most cost-effective manner, such as travel and other expenses
• Facilitate the delivery and co-delivery of the group work programme, including planning and preparation and promotion.
• Engage with victims of Domestic Abuse to encourage involvement in the programme activity and to provide advice, information and advocacy where necessary
• Monitor the impact of the programme and the follow up interventions offered including obtaining positive outcomes and satisfaction about the participants.
• Carry out case recording and keep accurate records as required and ensure these are stored securely as agreed by victim support.
• Collate and manage confidential data from partnership organisations and provide information to those organisations in accordance with victim support's data and information sharing agreements, confidentiality and safeguarding polices.
• Ensure the safety and security of service uses within the planning activities
• Maintain appropriate performance management information, produce reports and assist in the evaluation of the programme
• Promote the service and liaising with local team to encourage take up referrals
• Identify risk factors and liaise with local services where one to one support is required to manage additional tools

You will need

• Strong crisis management skills and the ability to deal with stressful and difficult situations.
• Strong communication, negotiation and leadership skills, both written and verbal and be able to interact with a range of agencies and individuals.
• to understand and be committed to equal opportunities and diversity issues in policy and practice.

Please see attached Job Description and Person Specification for further details.About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.