Reception

Estates & Facilities Assistant

New Cross, London Part-Time (17.5 hours per week)

Looking for a role where no two days are the same?

We're recruiting for a customer-focused Estates & Facilities Assistant to join a busy and welcoming organisation within the education sector. This is a fantastic opportunity for someone who enjoys helping people, thrives in a fast-paced environment, and takes pride in delivering excellent service.

Interest

As the first point of contact for staff, students, visitors and contractors, you'll play a key role in ensuring the smooth day-to-day running of the Estates & Facilities function.

Your responsibilities will include:

• Managing maintenance and facilities requests via phone, email and online systems
• Providing professional reception and helpdesk support
• Coordinating deliveries, post and visitor enquiries
• Communicating with internal teams to ensure issues are resolved efficiently
• Monitoring and escalating maintenance and facilities queries where required
• Supporting a safe, organised and customer-focused environment

We're keen to hear from candidates who have:

• Experience in a busy customer-facing or administrative role
• Strong communication and interpersonal skills
• Excellent attention to detail and organisational abilities
• Confidence using Microsoft Office and digital systems
• A proactive and solutions-focused approach
• The ability to build positive relationships with a wide range of stakeholders

Experience within facilities, estates, property, maintenance or higher education environments would be advantageous but is not essential.

If you're an organised, friendly and proactive individual looking for your next challenge, we'd love to hear from you.

Apply today or get in touch for a confidential discussion about the opportunity.