Operations Manager

We are looking for an experienced strategically minded and solution focused Operations Manager to join us here at the Royal College of Radiologists (RCR).

Do you want to be part of a dedicated Workforce Development team, supporting doctors who deliver imaging and cancer care services? If you have a desire to work in a people profession which strives to have a positive impact on the lives of doctors and ultimately patients; this may be the opportunity for you.

In this role the Workforce Development & Training Operations Manager will be responsible for overseeing all our workforce operations including the successful delivery of high quality training in the UK, managing applications from global members to join the UK workforce via the Portfolio Pathway, reporting back on progress against objectives and ensuring an equitable balance of work between team members to deliver high quality outcomes.

As we seek to evolve our pathways to the UK workforce, the Workforce Development & Training Operations Manager will work closely with the Workforce Initiatives Manager to plan for ongoing support for new developments, ensuring the team is appropriately trained and resourced to deliver the intended outcomes as they integrate into business as usual.

What you ll do:

• Ensure ongoing delivery of high-quality support for specialty training across both specialties.
• Lead, motivate, performance manage and develop the team.
• Oversee the successful processing of Portfolio Pathway applications within established GMC timescales.
• Manage the closure of the Medical Training Initiative (MTI), and implementation of any MTI successor scheme
• Ensure a timely response to customer enquiries, working with direct reports to deliver an effective and knowledgeable telephone service.

What you ll need:

• Experiencing of developing and managing a high performing operational team.
• Experience managing people, capable of inspiring and motivating.
• Experience managing and setting budgets.
• Strong communication skills.
• Customer focussed.

This is an exciting opportunity to join a progressive and forward-thinking team and organisation. At the forefront of the health agenda, our members diagnose and treat cancer, heart disease, stroke and more, whilst leading on innovations including AI, skills mix and community diagnostic hubs. If you are interested in finding out more about the Workforce Development & Training Operations Manager role and the RCR please have a read of the candidate pack.

Why join us:

• Make a difference to the lives of Doctors and medical specialties
• Hybrid working up to 60% remote
• Modern working environment with home working equipment provided
• Generous annual leave, plus the option to buy up to 5 extra days
• Enhanced family friendly leave (maternity, paternity and adoption) for those with 2+ years continuous service
• Excellent pension scheme
• Sabbaticals (5+ years service) and secondment opportunities
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme
• Long service recognition awards