Team Leader

Pret here! We're proud makers of delicious food, organic coffee and big ideas.

Whether you're making our customers' days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we're doing the right thing and growing fast - it's an exciting team to hop on board!

As a Front of House Leader, you'll make sure our wonderful customers have an unforgettable experience by supporting, training, and coaching our amazing team. You'll play a key role in the smooth running of each shift, working closely with our Managers, and becoming the eyes and ears of our front-of-house operations.

About you

• Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
• Bring your passion: share our passion for exceptional customer service.
• Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special.
• Experience needed: You lead with purpose-driving team performance, protecting profit, and keeping customers happy through high standards and great energy.

About Us - Pret A Manger & Hala Group

Pret A Manger is a well-loved international fast-casual brand, known for fresh, natural ingredients and a strong commitment to customer service and sustainability. Our food is handmade in our shop kitchens throughout the day, and anything we don't sell goes to charity. Our coffee is 100% organic, and always will be, with our Coffee Fund helping to support the next generation of farmers.

Hala Group is one of Pret's trusted franchise partners, operating 7 (soon to be 8) stores across the UK. We're passionate about building strong, inclusive teams and creating opportunities for people to grow. Our culture is rooted in respect, development, and doing the right thing - for our teams, our customers, and our communities.

We offer

• Hourly rate is £13.85 (PLUS a mystery shopper bonus of £1.25 per hour)
• After initial training, for our early birds, earn an extra £5 per hour for any shift started between 3-5am
• 28 days annual leave (pro-rata if you're part-time)
• Pension scheme
• Life Assurance at 3x annual salary
• Healthcare cash plan
• Free food and drink while you're working - and when you're not, you'll have our Club Pret Membership (giving you 50% off food and to 5 free Barista-made drinks a day)
• Loyalty awards, regular rewards and recognition for amazing standards
• Access marketplace discounts on shopping, travel, fitness, dining, tech and more
• And if that isn't enough, earn up to £200 cash when you successfully refer a friend!

Our values

• Happy Teams Happy Customers
• Amazing Standards Every day
• Never Standing Still
• Doing The Right Thing

If you enjoy working with great people and have a passion for delicious food and coffee, we would love to hear from you. Apply now and become part of our vibrant team!