Allocations Team Manager (Temp: West London)

A fantastic opportunity has emerged for an Allocations Team Manager to join one of Adecco's key local government clients in a temporary assignment, initially for six months. Paying up to £350 a day (Umbrella), this is a full time role (37 hours each week, Monday to Friday), and requires office attendance two days each week.

Your role will include:

• Working collaboratively across teams within Housing Options, the directorate, council and with partners delivering seamless end to end outcomes for residents.

• Managing a team of allocators and assessors responsible for maintaining the housing register and ensuring assessments are in line with Part VI of the Housing Act 1996 and the Council's housing allocations scheme. Ensuring the timely allocation of social housing through choice based lettings.

• Management of the nominations relationship with registered providers.
• Managing the Housing Register function, in line with the council's policy.
• Managing the allocation of council housing and nominations to Registered Providers, maximising the council's usage of social housing and ensuring customers receive appropriate advice and support on their housing issues both in relation to housing allocations and in enabling access to appropriate housing solutions including homelessness prevention.
• Ensuring nominations agreements with registered providers are reviewed on a regular basis, to ensure that they are up to date and relevant. In addition, you will establish effective monitoring arrangements to maximise the number of nominations available.
• Ensuring the Allocations strategy is regularly reviewed, and the lettings plan is updated. You will review monthly and annual figures in accordance with the lettings plan projections, ensuring the council meets set targets.
• Managing the overcrowding and under occupation related projects to ensure effective usage and throughput freeing up larger units.
• Developing, implementing and reviewing service delivery to optimise service delivery, ensuring compliance with housing legislation, local and national housing allocation policies, best practices etc.
• Collaborating with internal departments, government agencies, non-profits and community groups to build strong relationships, enhance service delivery and ensure housing needs are understood and addressed.
• Contributing to the development of strategies to prevent and reduce homelessness within the borough.
• Delivering operational excellence in the services, leading continuous improvement efforts and collaborating with other departments to support new property acquisition and supply projects.

Key Responsibilities

• Contributing and leading as directed in ensuring that service policies, procedures, and processes are continuously developed to reflect legislative and regulatory changes, guidance, and best practices, with a strong emphasis on adhering to legislation affecting the service, and ensure all working practices are compliant and efficient.
• Contributing to a culture of continuous improvement and innovation by supporting the development of and implementation of service improvements, service planning, including clearly communicating goals and expectations to enhance service delivery, processes, and outcomes, ensuring alignment with the organisation's and directorate's overall objectives, industry trends and best practice.
• Being responsible for managing and motivating the workforce, ensuring effective team management, professional development, and fostering a positive and productive work environment in line the council's employment policies, procedures and practices.
• Ensuring that regular 1-2-1s, team meetings and individual annual reviews are undertaken supported by a clear individual and team plans.
• Leading and managing assigned projects.
• Managing and monitoring budgets etc.

Key performance indicators:

• Delivery of statutory and local performance reporting to agreed timescales and quality standards
• Reduction of costs in the service.
• Timely identification and notification of applicants to properties
• Delivery of improvement projects within agreed timeframes and budgets

We're seeking a results-driven leader with:

• Significant experience in housing or related fields, with a proven track record in homelessness services.
• In-depth knowledge of housing legislation, including the Homelessness Reduction Act 2017.
• Excellent communication and stakeholder engagement abilities.
• Strong understanding of local and national housing policies, strategies, and best practices related to homelessness and how it influences service delivery.
• Experience of leading, managing, and motivating a team, ensuring high performance.
• Strong project management skills, with experience of successfully delivering complex projects from inception, through delivery to agreed time, cost, quality parameters.

Essential Qualifications

• Educated to degree level or NVQ Level 4 or 5, or equivalent work experience.
• A Level 4 or 5 Certificate or Diploma in Housing, or a foundation degree from the Chartered Institute of Housing, or a willingness and ability to work towards obtaining this qualification.
• Membership in a relevant professional body, such as the Chartered Institute of Housing.
• Evidence of Continuous Professional Development

If you feel you meet the above criteria, please apply online now, or email