Air Freight Capacity Supervisor/Manager

We are seeking a highly organised and detail-oriented Supervisor/Manager to join our team. This is a hands-on supervisory role, responsible for overseeing and airline liaison while providing leadership and support to a team.

The successful candidate will have strong experience in export logistics, airline management and allocations, forecasting, customs procedures, and international shipping documentation.

Location Heathrow Mon to Fri Salary NEG

Duties Include:

• Supervise and support, ensuring all daily tasks are completed accurately and on time.
• Audit and check the work/documentation completed, ensuring accuracy, compliance, and adherence to company procedures.
• Airline management and allocation bookings
• Arrange the movement of freight by various transportation methods in the most profitable way
• Capacity management, negotiate and manage airline space, block space agreements, rates directly with the carriers.
• Identifying potential capacity shortages or offloads quickly securing alternative routes.
• Liaise within organization to co-ordinate transport and distribution schedules to meet the agreed delivery times
• Daily volume forecasting, critical forward-looking planning, estimating future airline and transport requirements based on historical client data, and daily forecast figures.
• Complete and audit customs entries using the CDS customs entry system.
• Liaise with freight forwarders, airlines, shipping lines, transport providers, and customs authorities to ensure shipments move efficiently.
• Maintain accurate records of export transactions and supporting documentation.
• Investigate and resolve customs or shipment-related issues in a timely manner.
• Work closely with internal departments to ensure export and transport activities run smoothly.
• Ensure all export documentation is completed accurately and submitted within required deadlines.
• Support continuous improvement within the department by maintaining high standards of accuracy, compliance, and customer service.

Key Skills:

• Previous experience within export logistics, freight forwarding, supply chain, or a similar logistics environment.
• Strong knowledge of export documentation, customs procedures, and international shipping regulations.
• Previous experience in forecasting, allocation management.
• Experience using the CDS customs entry system.
• Previous experience supervising or mentoring staff would be advantageous.
• Excellent organisational skills with strong attention to detail.
• Ability to prioritise workloads and perform effectively under pressure.
• Strong communication skills with the ability to liaise confidently with internal teams, customers, carriers, and customs authorities.
• Proficient in Microsoft Office and logistics management systems.
• A proactive approach with excellent problem-solving abilities.