Connected Routes CIC
London
Full Time
Permanent
Responsibilities
People and Team Leadership
Line manage the Fundraising Manager, providing regular supervision, support, and performance development
Lead the planning and delivery of all-hands meetings and team development programmes, fostering a collaborative and high-performing team culture
Maintain oversight of team resource mapping, ensuring capacity is well-managed across the organisation
Impact and Evaluation
Lead the design and ongoing development of Routes' impact evaluation framework, ensuring it captures meaningful data about the difference our work makes
Oversee the collection, analysis, and interpretation of impact data throughout the year, using findings to inform programme development and organisational decision-making
Write and produce Routes' annual impact report, communicating our work and outcomes compellingly to funders, partners, and the wider sector
Income Generation
Support the Fundraising Manager with grant applications, funder relationships, and income generation activity as needed
Manage the sales pipeline for the mentoring programme, including prospecting, relationship development, and conversion of corporate and organisational clients
Source and manage CSR partnerships, building relationships with corporate partners and ensuring existing partnerships are well-stewarded
Operations
Lead on the creation, review, and approval of organisational policies, ensuring Routes' policies are up to date, legally compliant, and reflective of our values
Oversee day-to-day office administration and organisational housekeeping
Manage organisational insurance, ensuring appropriate cover is maintained and reviewed annually
Oversee staff IT, laptops, phones, and software subscriptions, including troubleshooting and managing supplier relationships
Draft and manage organisational contracts, including supplier, partner, and service agreements
Lead on the conversion of Routes from a CIC to a CIO, working with legal advisors, the board, and relevant statutory bodies to manage the process
Strategy
Contribute to the development and delivery of Routes' organisational strategy, bringing insight from your areas of responsibility
Lead on the development and implementation of Routes' income generation strategy, working closely with the Fundraising Manager and Co-CEO
Communications
Write thought leadership pieces for the Routes blog, contributing to Routes' voice and visibility in the sector
Leadership Development and Learning
Take ownership of your own professional development, using the annual training budget to attend relevant training, events, and sector learning opportunities that strengthen your contribution to Routes and the wider sector
There are some areas of responsibility that sit under the other Co-CEO, but we would expect the person in this role to maintain some oversight or involvement in to enable smooth co-working between the roles. These are:
Safeguarding: Act as Designated Safeguarding Lead (DSL) when required, ensuring Routes meets its safeguarding obligations and that staff and volunteers are appropriately supported
Finance: Attend and contribute to monthly finance meetings, planned by other Co-CEO, maintaining a clear understanding of the organisation's financial position and flagging any concerns to the Co-CEO and board
Governance: Attend board meetings, providing updates on areas of responsibility and supporting the board to fulfil its governance function
Person Specification
Experience
Experience in a senior leadership role within the charity, social enterprise, or public sector
Demonstrable experience of managing and developing staff, with a coaching and supportive leadership style
Experience of income generation in a charity or social enterprise context, including either grant fundraising, corporate partnerships, or programme sales
Experience of designing or overseeing monitoring, evaluation, and learning frameworks and producing reports that communicate impact clearly
Experience of managing operational and governance responsibilities, including policy development and working with a board
Experience leading teams in challenging, fast-changing and resource-constrained environments
Experience of working with or for communities facing marginalisation, discrimination, or structural disadvantage, and a deep understanding of the barriers refugee and asylum seeking women face in the UK
Skills and Knowledge
Ability to balance day to day operational oversight with long term strategic planning, ensuring that Routes' work remains in line with values and objectives whilst responding to the changing needs of participants and the external landscape
Strong written communication skills, with the ability to write compellingly for different audiences
Financially literate, with the ability to read and engage meaningfully with management accounts and budgets
Highly organised, with the ability to manage a broad and varied portfolio without dropping the ball
Comfortable working with data, both quantitative and qualitative, and using it to draw meaningful conclusions
Strong relationship-building skills, with the ability to build trust quickly with a wide range of stakeholders including funders, corporate partners, board members, and colleagues
Sound understanding of CIC/charity governance and good practice, and the ability to make confident decisions independently while knowing when to consult
Values and Approach
Deep personal commitment to gender equality, racial justice, and the rights of refugees and asylum seeking people
Understanding of the importance of implementing trauma informed practices and a commitment to accessible working practices for all
A collaborative leadership style that builds trust, shares power, and brings out the best in others
Comfortable with ambiguity and change, able to hold complexity without becoming overwhelmed by it
Honest, transparent, and accountable, someone who says what they mean and follows through on commitments
Energised by working in a small, values-led organisation where everyone mucks in
Additionally, it would be desirable for you to be trained as a Designated Safeguarding Lead, but training on this can be provided.
A Note on Experience
We know that leadership experience takes many forms, and that people from marginalised communities, including those with lived experience of the asylum system, are often underrepresented at senior levels in the charity sector despite having exactly the qualities and understanding this role requires. We warmly encourage applications from people who may not follow a conventional career trajectory but who can demonstrate the skills, values, and commitment we are looking for. If you are unsure whether your experience is the right fit, please do get in touch before applying, we would rather have that conversation than miss out on the right person.
Connected Routes CIC
London
Full Time
Permanent