F2F Acquisition Manager

Farringdon, London/Home-based

Save the Children UK is looking for an experienced Face to Face Acquisition Manager to join our Direct Engagement team on a fixed-term contract until March 2027, with the possibility of extension.

This is an exciting opportunity to lead and develop one of our most important fundraising channels, driving sustainable income growth and inspiring long-term support for our work. Working closely with agency partners and colleagues across Public Impact, you'll combine strategic oversight with operational leadership to drive performance, champion best practice in compliance and safeguarding, and deliver exceptional supporter experiences. Through innovation, insight and collaboration, you'll help grow a programme that enables lasting change for children in the UK and around the world.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the Team

The purpose of the Public Impact Group is to build an active community of people in the UK who give money, time and take action to enable lasting change for children. We are building a distinctive modern cause that galvanizes the public to act with us.

As Direct Engagement we set the standard for brilliant, effective fundraising. We're passionate about the power of Face-to-Face (F2F) fundraising. Not only does it help secure vital, long-term funds for our life-saving work, but it also serves as a constant and effective way to positively engage the public with our cause.

Working with colleagues across Public Impact, we aim to sustainably increase the quality and value of our F2F programme by continually testing, learning and innovating

About the role

As the Face-to-Face Acquisition Manager, you will manage Save the Children UK's F2F fundraising programme, supporting our agency partners to achieve outstanding results. Working with the Head of Direct Engagement and accountable for the day-to-day task management of two executives you will build strong relationships and drive ambitious results in a fast-paced, dynamic environment bringing both fundraising and operational expertise to the role.

You will provide a positive and safe working environment for the fundraisers that represent us, ensuring agreed standards and behaviours are met and that agencies are inspired to work on behalf Save the Children UK.

You will have a genuine passion for F2F fundraising and the drive and determination to make a difference to the sector as a part of the wider global F2F team.

In this role, you will:

• Drive the success of the face-to-face agency programmes, ensuring channels are performing against agreed KPIs and target.
• Manage a team to deliver
• Manage the relationship with agencies, and third-party suppliers to deliver fundraising Programmes to
• Accountability for the best practice face-to-face compliance and safeguarding programme conducting personal site visits and mystery shops, ensuring excellent standards & transparency across all
• Drive the development and delivery of creative, engaging fundraising materials across channels, optimising delivery and maximise performance and
• Adapt campaign delivery, analysing operational and fundraising effectiveness through a data-led test and learn approach.
• Adhere to Institute of Fundraising's Code of Practice and relevant laws and keep up-to-date with developments within the sector and share learnings.
• Work as part of a multi-disciplinary team to strengthen operational systems and mechanisms to support individual

About you

To be successful, you will bring:

• Experience of managing the delivery of end-to-end face-to-face fundraising activity or campaigns and
• An in-depth understanding of the F2F landscape and different agency
• Experience of designing and delivering exceptional training to drive
• Knowledge and experience of the compliance environment for charity
• Experience of managing
• Ability to analyse, interpret & explain results with a focus and drive on
• Excellent written and verbal communication
• Adaptability and a 'can do'
• Strong time and project management
• Innovative, able to adapt to changing situations and able to apply technical and professional
• expertise and work effectively with
• Target driven and results
• A team Someone who is willing and able to deliver beyond their personal brief.
• Able to prioritise work for self and others, focussing on the outputs which have highest impact,
• Managing competing tasks and able to supervise work where
• High attention to detail and an ability to use own initiative to solve

What we offer you

We promote flexibility, inclusion, collaboration, and wellbeing both at work and beyond, and offer a wide range of benefits designed to reward your hard work and inspire you to help improve the lives of children every day.

Some of the benefits you can expect include:

• Generous Annual Leave - Starting at 27 days per year (pro rata for part-time employees) increasing with service up to 32 days, plus public holidays and our annual 'Save the Children Day'.
• Family Leave - Up to 39 weeks of maternity/adoption pay (including up to 21 weeks full pay) and paternity/adoption leave of 10 weeks full pay (plus statutory entitlement).
• Special Leave - Up to 10 days paid leave per year (pro rata) for urgent or exceptional personal circumstances, without using annual leave.
• Volunteer Leave - Up to 3 days paid leave per year to support volunteering and give back.
• Pension & Life Assurance - Helping you plan for the future with up to 7% employer pension contributions.
• Employee Discounts - Access thousands of deals across groceries, retail, tech, travel, fitness, and more.
• Health & Wellbeing Support - Including access to a 24/7 Virtual GP and Employee Assistance Programme and Counselling, eye care support, and seasonal flu vaccinations.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Closing Date: 31 August 2026