Donations Processing Officer - Charity

Hours: Monday-Friday, 9:00am-5:00pmContract: Temporary - 10 weeks - with possible extensionPay Rate: £13.45 per hour

Location: Outside Reading - Office Based

About the RoleWe are looking for a detail-oriented and numerate individual to join our donations processing team on a temporary basis. This role plays a vital part in ensuring donations are accurately processed, recorded, and allocated in line with financial and business rules, supporting the organisation's fundraising activities.

You will work in a busy office environment handling high volumes of donations and financial data, liaising with colleagues to ensure accuracy, compliance, and timely processing.

Key Responsibilities

• Review donations and supporting documentation, accurately allocating income to the correct campaign, cost centre, product, and donor on CRM and/or finance systems
• Upload and process donation data feeds from third-party platforms, direct debits, and banked income
• Set up and maintain donor records accurately on the CRM system
• Process credit card donations in line with financial and business procedures
• Receive, handle, and reconcile cash, cheques, CAF vouchers, and other donation items, ensuring appropriate controls are followed
• Reconcile donations to the accounting system and ensure prompt banking
• Provide guidance and support to colleagues on donation processing, receipting, and financial rules

Essential skills and experience:

• Good level of financial competence and numeracy
• Proven experience of bank reconciliations
• High attention to detail and accuracy
• Strong organisational and time management skills
• Good Microsoft Excel skills

Desirable:

• Experience using finance and/or fundraising systems
• Knowledge of CRM systems
• Understanding of the charity or not-for-profit sector

This is a great opportunity to gain valuable experience within a well-established organisation, contributing to meaningful work that supports charitable fundraising and service delivery.

APPLY NOW

Alternatively contact Muzna at Reed Reading office