Technician 2
Company
HAYS
Location
London
Employment Hours
Full Time
Employment Type
Contract
Salary
£19 Per Hour
Job Requirements/Description
IT Technical Support Be proactive with a visible and approachable presence to answer how to questions (not technical troubleshooting) Deliver demos via Microsoft Teams both in person and for remote colleagues using pre-defined scripts and presentation decks Explain differences between Zoom and Teams (meeting setup, chat, collaboration tools) Share tips and best practices for effective use of Teams Encourage engagement and confidence in using Teams for daily work Record all assistance provided to colleagues
Skills & ExperienceStrong knowledge of Microsoft Teams features and functionality Ability to communicate clearly and educate users in a friendly, non-technical way Familiarity with Zoom to explain migration differences Comfortable presenting and engaging with both in-person and remote audiences via Teams Excellent interpersonal and facilitation skills
QualitiesSupportive, patient, and approachable Positive attitude toward change and adoption Collaborative and proactive in engaging colleagues #
Join a leading independent technology and services provider as a Technician 2!
Job Overview:To act as an on-site and virtual guide during the transition from Zoom to Microsoft Teams, helping colleagues understand new features, adopt best practices, and feel confident using Teams for collaboration and meetings.
Rate£19.34/Hr through UMB£14.90/Hr through basic PAYE£16.92/Hr through basic PAYE
Contract5 week contract
Timings: 9:00 AM - 05:30 PM
LocationLondon EC2M 4AA
Reports To: Training and Support Manager 1 day Paid Online Induction to take place either 28th or 29th May - Work to begin on-site 1st June
Job Description:
Skills & Experience
Qualities
Company
HAYS
Location
London
Employment Hours
Full Time
Employment Type
Contract
Salary
£19 Per Hour