Field Account Manager

Field Account Manager- Home Counties and South East

Our client is a Market Leader in the UK and International Express Parcels, and Logistics Industry.

Salary C £45K Base (Inclusive of car allowance)

Role

To retain and develop the value and profitability of a designated portfolio of customers, typically £350 and £2,500 per week, through close, proactive account management and applications of the partnering process

• To develop, for each customer, a sales action plan to achieve your portfolio revenue and contributions target.

• Maintain comprehensive and up-to-date information on all aspects of the customer's business.

• Identify and develop any additional revenue opportunities open to us through portfolio.

• Carry out an agreed planned cycle of calls on each customer. Each call having pre-determined sales objectives and recorded details of call outcomes.

• Identify and manage the resolution of customer problems to underpin long-term account retention.

• Achieve planned levels of revenue/contribution improvement through timely rate renewals.

• Provide information and analysis on portfolio to support depot/regional planning process.

• Develop multi-functional and multi-level business relationships within the customer's organisations.

• To update database with all required information on a daily basis.

Skills

Account Management experience

Excellent Planning and Organising

PC skills to include

Word, Excel and Outlook

Excellent communication skills

Customer Focus

Teamwork

Problem Solving

Decision Making

Apply Vicky