Night Concierge - Residential

We are currently recruiting for an experienced and professional Night Concierge to join a residential development team. This position is suited to someone who is customer-focused, proactive, and confident working independently during night shifts.

• 7:00pm - 7:00am
• 4 days on / 4 days off

• Build and maintain positive relationships with leaseholders and tenants
• Recognise residents and authorised visitors to the development
• Meet and greet all visitors, confirming access permissions and directing them appropriately
• Manage car parking arrangements and issue contractor permits where required
• Ensure gates and emergency access points remain unobstructed
• Accept, log, and securely manage parcel deliveries using the systems provided
• Manage apartment key handling and maintain accurate records of all key movements
• Report urgent issues, incidents, or resident complaints to the Property Manager
• Carry out minor maintenance and cleaning duties where safe and appropriate, including:

• Previous concierge, residential, security, or customer service experience preferred
• Strong communication and interpersonal skills
• Professional presentation and approach
• Ability to remain calm under pressure
• Good attention to detail and record keeping
• Able to work independently and use initiative

Jackson Sims Recruitment, specialists in Real Estate, covering Block & Estate Management, Property Management (AST), Build to Rent (BTR), Facilities Management, Concierge, PBSA and Financial & Accounting Services, operating in London and throughout the UK. Should you be a candidate or client working in Real Estate, we have a multitude of recruitment services that can be tailored to you.