Planning, Performance and Reporting Officer

This is an exciting opportunity to join the newly formed Operationsteam as we establish ourselves within the Performance Function and wider England Directorate. As part of the England Operations Team, you'll play a key role in supporting the Performance Function to shape how the directorate plans, measures performance, manages risk and uses its resources.

You'll work across teams and with specialist functions to keep governance and planning processes strong, information reliable, and decision-making well supported. It's a great chance to gain a wide view of how a major directorate operates, build strong relationships across The Fund, and contribute directly to keeping the organisation effective, resilient and future focussed.

The Planning, Performance and Reporting Officerisa varied role and the successful candidate will need to be comfortable in handling competing demandsacrossa diverse rangeofareas.For example,typical responsibilitiesmayinclude:

• Maintaining and improving systems and information flows, producing accurate reports and data that help teams monitor progress, manage resources and identify emerging issues.
  
• Coordinating, planning and reporting activities across the directorate, supporting the development, tracking and updating of business plans, performance metrics and delivery milestones.
  
• Support effective governance and risk management, ensuring key processes, logs and assurance activities are maintained and leaders have timely, reliable information for decision-making.
  
• Providing administrative support to ensure information is up to date, accurate and the Performance Function runs smoothly.
  
• Supporting and working with colleagues across the Performance Function to ensure all our work adds value to each other's.

Interview details:

• Date: 11th & 12th November 2026

• Format: Online

• Location: England

We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our England offices: Birmingham, Exeter, Leeds, London, Manchester and Newcastle.

We will be hosting a briefing session on Friday 9th October at 10:30. This is a great opportunity to learn more about the role, gain insight into the team and key responsibilities, and ask any questions you may have. To register or ask any questions please email us.

How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

Essential Criteria:

• Strong digital skills and proficiency in using a variety of systems such as Teams, Excel, and SharePoint.
• The ability to use tools to record, analyse and interpret data to provide reports to support performance and planning.
• Strong organisational skills with the ability to prioritise multiple tasks and workflows effectively.
• Effective communication and relationship building skills with the ability to collaborate with a range of stakeholders.
• Strong written and verbal communication skills, with an ability to tailor communications to different audiences / stakeholders.
• Experience providing operational, planning, or administrative support within a complex organisation.
• Passionate about the Fund's purpose andvalues-driven to support a culture of excellence in grantmaking.

Desirable Criteria:

• An understanding of budgets and financial practices, including the ability to monitor expenditure and interpret financial information.

Equity, Diversity and Inclusion

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone - therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.

We also believe our people should represent the communities, organisations and individuals we work with. That's why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)