Parts Sales Advisor

Parts Sales Advisor

Location: BrentwoodSalary: £28,600 - £35,800.00 per annumContract: Full-time, Permanent

PLEASE ONLY APPLY IF YOU SPEAK GERMAN OR POLISH with the relevant experience

We are currently recruiting for a Parts Advisor on behalf of our client, a rapidly expanding business operating within the luxury sector. This is an excellent opportunity to join an employee-owned organisation that places strong emphasis on teamwork, quality, and long-term success.

The successful candidate will play a key role within the parts and aftersales function, supporting customers, service teams, and workshops while contributing to sales growth and operational efficiency.

The Role:

As a Parts Advisor, your responsibilities will include:

• Processing parts orders, reservations, invoicing, and payments accurately and efficiently
• Responding to customer and aftersales enquiries in coordination with the service department
• Producing estimates and supporting sales targets through proactive account management and relationship building
• Delivering high-quality customer service via telephone, email, and face-to-face communication
• Assisting with parts stock control and liaising closely with workshops and service advisors
• Carrying out telesales activity, including cold calling, promoting offers, and maintaining customer relationships
• Attending automotive events, car shows, and client meetings as required

About You:

To be successful in this role, you will ideally have:

• Fluency in English and German or Polish
• Previous experience within the automotive industry, ideally within a premium or luxury environment
• A strong commercial mindset with the ability to contribute to sales growth and profitability
• Excellent communication and interpersonal skills with a customer-focused approach
• A professional attitude, demonstrating integrity, discretion, and attention to detail
• A solid technical understanding of motor vehicles and a commitment to ongoing learning
• Strong organisational skills and a confident, professional telephone manner
• A full, valid, and clean UK driving licence

What's On Offer:

• Additional annual leave
• Company pension scheme
• Profit-sharing scheme
• Health and wellbeing programme
• Employee discounts and discounted/free food
• On-site parking

How to Apply:

To apply for this Parts Advisor position, please submit your CV.For further information or an informal discussion, contact Sian Moseley-Moon on .