IT Helpdesk Officer
Company
HARRIS HILL
Location
London
Employment Hours
Full Time
Employment Type
Temporary
Salary
Job Requirements/Description
IT Help Desk Officer Onsite in Kings Cross Full-time Temporary Role
£14.89 per hour
37.5 hours per week
Ongoing temporary contract Immediate start availableA well-established organisation is looking for an experienced and proactive IT Help Desk Officer to join their busy IT team on an ongoing temporary basis.This is a fantastic opportunity for someone with strong first and second-line support experience who enjoys solving technical issues, supporting users, and helping to maintain secure and efficient IT systems across a multi-site environment.Key responsibilities:Logging and resolving IT support requests within agreed SLAs and KPIs Installing, configuring and maintaining hardware, software, printers and network devices Supporting Office 365 administration, Active Directory account management and access permissions Troubleshooting hardware, software and connectivity issues Assisting with desktop/laptop rollouts, upgrades and scheduled maintenance Maintaining asset registers and equipment records Supporting network, wireless and server-related tasks Liaising with third-party suppliers to ensure continuity of IT services Supporting IT projects, system improvements and process development Delivering IT inductions and guidance to staff About you: We re looking for someone who has: Previous experience working within an IT support/helpdesk environment Experience working independently and as part of an IT team Knowledge of Office 365 administration and cloud-based systems Experience managing user accounts and security access Strong troubleshooting and communication skills Excellent organisational skills and the ability to manage competing priorities A proactive and customer-focused approach Experience with Dynamics CRM and supporting telecoms/internet service providers would be beneficial but is not essential.This role would suit someone who enjoys a varied IT support position and is confident building positive working relationships across an organisation.
£14.89 per hour
37.5 hours per week
Ongoing temporary contract Immediate start availableA well-established organisation is looking for an experienced and proactive IT Help Desk Officer to join their busy IT team on an ongoing temporary basis.This is a fantastic opportunity for someone with strong first and second-line support experience who enjoys solving technical issues, supporting users, and helping to maintain secure and efficient IT systems across a multi-site environment.Key responsibilities:
To find out more, please get in touch.
Company
HARRIS HILL
Location
London
Employment Hours
Full Time
Employment Type
Temporary
Salary