Night Team Leader

Job Introduction Join us as we launch a brand-new residential rehabilitation and Discharge to Assess service supporting people with complex mental health needs to achieve greater independence and successful move-on outcomes.

At Turning Point, we believe recovery is possible for everyone. We are seeking an experienced and motivated Night Team Leader to help shape and develop The Stewarts, an innovative residential service providing both Intensive Enablement and Discharge to Assess (D2A) pathways.

As a Night Team Leader, you will play a critical role in leading and supporting the overnight team, ensuring people receive safe, high-quality, person-centred and recovery-focused support throughout the night. You will be responsible for maintaining a safe, therapeutic and responsive environment while overseeing the delivery of support, managing risk and ensuring positive outcomes for the people we support.

Working closely with the Service Manager, Team Leaders and multidisciplinary professionals, you will help ensure continuity of care across the service, supporting individuals to build confidence, develop resilience and move towards greater independence.

Passionate about people and committed to achieving positive outcomes, you will provide visible leadership during night shifts, supporting your team to deliver safe, effective and outcome-focused services.

About The Service

The Stewarts is a new residential mental health service providing two distinct pathways designed to support people at different stages of their recovery journey.

The service offers Intensive Enablement and Rehabilitation beds, supporting people for up to 18 months within a structured and therapeutic environment. The focus is on developing daily living skills, promoting recovery, building confidence, increasing independence and preparing individuals for successful move-on into longer-term accommodation. From the point of admission, clear recovery goals and move-on planning are established, with alternative accommodation actively pursued well in advance of discharge.

Alongside this, The Stewarts provides Discharge to Assess (D2A) beds, delivering short-term support of up to six weeks for people transitioning from acute mental health wards or requiring a short-term step-up from community services. Through regular multidisciplinary reviews and structured assessment processes, individuals are supported to identify and move into the most appropriate longer-term pathway.

The service supports adults aged 18 and over experiencing severe and enduring mental health difficulties, including people who may present with co-existing substance use, complex physical health needs, mild learning disabilities or behaviours that challenge services. The Stewarts has been specifically designed to support individuals with higher levels of complexity while maintaining a strong recovery and strengths-based focus.

Main Responsibilities

As a Night Team Leader, you will:

• Provide leadership, supervision and support to a team of Recovery Workers during the night, promoting a positive, accountable and high-performing culture.
• Take operational responsibility for the service overnight, ensuring the safety, wellbeing and security of the people
• we support and the service environment.
• Lead and coordinate all night-time support activities, ensuring interventions are delivered in line with recovery plans, risk assessments and individual needs.
• Ensure recovery-focused, person-centred support is maintained consistently throughout the night.
• Oversee health and safety, welfare checks, environmental audits and security procedures, ensuring a safe and therapeutic setting.
• Monitor and respond effectively to incidents, safeguarding concerns, emergencies and changes in mental or physical health presentation.
• Make informed decisions regarding risk management and escalation, ensuring appropriate action is taken when required.
• Ensure accurate record keeping, incident reporting, handovers and documentation are completed to a high standard.
• Support admissions, transfers and service transitions where required outside of core daytime hours.
• Work collaboratively with day teams and partner agencies to ensure continuity of care and effective communication.
• Support staff development through coaching, supervision, mentoring and performance feedback.
• Contribute to service audits, quality assurance processes and continuous improvement initiatives.
• Promote a trauma-informed and psychologically informed environment that supports recovery, wellbeing and positive outcomes.
• Ensure compliance with organisational policies, procedures and regulatory requirements.
• Be willing to work flexibly as part of the leadership team and contribute to the overall success of the service.

The Ideal Candidate

We are looking for an experienced leader who is passionate about supporting people with complex mental health needs to achieve meaningful recovery and independence.

You will have:

• Experience of leading, supervising or coordinating a team within a mental health, social care, housing support or related setting.
• A strong understanding of recovery-focused and person-centred approaches within mental health services.
• Experience supporting individuals with severe and enduring mental health needs, including people with co-occurring substance use and other complex needs.
• Knowledge of risk management, safeguarding, positive risk-taking and trauma-informed practice.
• Experience responding effectively to incidents, crisis situations and emerging risks.
• Experience of developing support plans, reviewing outcomes and coordinating multidisciplinary interventions.
• The ability to manage competing priorities and make sound decisions in a fast-paced environment.
• Excellent communication, leadership and relationship-building skills.
• Experience delivering supervision, coaching and performance management to staff.
• An understanding of discharge planning, rehabilitation pathways, supported housing and community-based support options.
• Knowledge of relevant health and social care legislation, best practice guidance and quality standards.
• An effective team player, you will demonstrate resilience, professionalism, flexibility and a commitment to delivering outstanding support. Most importantly, you will share our values and be dedicated to helping people build fulfilling, meaningful and independent lives.

About us

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package.

You will get 31 days' paid holiday a year, increasing with each year of service up to 33 days. Plus the option to buy additional holidays and spread the cost.

Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees.

Turning Point Benefits

Join our team and help people discover hope, build confidence, and achieve lasting recovery.

We reserve the right to close this vacancy early should sufficient applications be received prior to the advertised closing date.

Turning Point

Attached documents

• MH - Team Leader Updated October 2023 mb.pdf

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