Export Road and Air freight coordinator

We are recruiting for an experienced Export Freight Coordinator to join a busy and growing logistics operation based local to Heathrow. You will coordinating export shipments, managing customer relationships, and ensuring smooth operations.

Monday to Friday 9.00am -17.30pm

Key Responsibilities

• Data entry, booking collections, and preparing shipments for export
• Coordinate export groupage and fullload movements
• Communicate with customers regarding bookings and queries
• Build and maintain strong relationships with key clients
• Provide transport companies with accurate collection and delivery instructions
• Monitor incoming emails and escalate any issues
• Support customs processes and ensure compliance
• Complete a late shift once a week for loading and customs completion
• Carry out additional duties as required

Skills & Experience

• Minimum 2 years' experience in export freight (groupage essential)
• Strong knowledge of export and customs procedures
• Excellent communication and customer service skills
• Good IT skills and attention to detail
• Ability to plan ahead and work to deadlines
• Proactive and able to use initiative