Operations Assistant

Operations Assistant

• Annual Salary: £23,500 - £27,000
• Location: Sutton, Hybrid (3 days office / 2 days home)
• Job Type: Full-time, Permanent

Reed HR is seeking an organised, proactive, and detail-driven Operations Manager to support HR and operational functions within a busy environment. This role is ideal for someone who thrives in a fast-paced setting, enjoys variety, and can manage multiple tasks and deadlines. The successful candidate will need an in-date Passport and be willing to travel abroad for work, including to locations such as Guinea and Argentina.

Day-to-day of the role:

Contractor & Assignment Support

• Arrange and book flights worldwide; maintain flight tracker.
• Coordinate and book medicals aligned with client/project needs.
• Manage and submit work permit and visa applications.
• Obtain and verify references.

HR Administration

• Prepare, draft, and issue Contracts of Employment and Contracts for Services.
• Manage contract addendums, renewals, and ad-hoc HR documents (employment verifications, visa support letters, employer statements).
• Support internal and external onboarding.

Operations & Compliance

• Provide administrative support for internal audits.
• Assist with ISO 9001 & ISO 27001 accreditation maintenance.
• Manage and track company contracts and subscriptions.

Sales & Business Support

• Support sales team with editing/updating sales PDFs and materials.
• Prepare documents and reports for operational and commercial activity.

Required Skills & Qualifications

• Experience in HR administration, operations, or contractor support.
• Understanding of compliance, documentation, and onboarding.
• Excellent attention to detail and accuracy.
• Ability to manage multiple tasks and deadlines.
• Strong communication and relationship-building skills.
• Proficient with MS Office.
• Experience with international contractors/visas (desirable).
• Fluent in French and/or Spanish (desirable).
• Basic understanding of onboarding and compliance needs in recruitment.
• Minimum 1 year experience in an admin/operational/entry-level HR role.
• Willingness to travel frequently, potentially as often as once a month.
• Quick learner, ability to multi-task, works well under pressure.
• Flexibility to support contractor needs out of hours, including evenings and weekends.

Benefits

• Hybrid working model.
• Supportive team culture.
• Opportunities for career development.
• EV salary sacrifice scheme.
• 20 days holiday + bank holidays.
• Casual dress code.
• Company events.
• Company pension.
• Work from home flexibility.

To apply for this Operations Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.