You will support the delivery of the People & Culture plan, ensuring the organisation has the capability, culture and capacity to achieve its strategic objectives.
You will act as a trusted partner to SMT, translating organisational priorities into people solutions and driving a high-performance, values-led culture.
Based: Hybrid (ideally 2 days in office) The Grange, Saunderton, Princes Risborough.
Contract: Fixed term until 31 December 2026.
Hours: Full-time, 35 hours per week (part-time applications considered, min. 3 days per week).
Key Activities
- Lead, coach and develop the People team, line managing the People Business Partner and People Operations Manager, to deliver quality people services across the employee lifecycle
- Lead workforce planning aligned to organisational strategy and service delivery needs
- Provide expert HR advice and guidance on complex ER, risk and organisational change
- Oversee recruitment strategy and employer brand
- Ensure compliance with employment law, safeguarding and regulatory requirements
- Use people data and insights to inform decision-making and drive continuous improvement
- Develop organisational approach to pay progression and employee benefits
- Lead on the development of a new EDI strategy
Customer and Service Delivery Expectations
- Leading and developing the People Experience function (made up of People Business Partnering and People Operations teams) to be high performing
- Timely, pragmatic and risk-aware HR advice
- High-quality, consistent and fair people processes
- Clear, simple and accessible guidance for managers
- Regular data reporting and people analytics support evidence-based recommendations aligned to organisational priorities
- Proactive rather than reactive support
- Compliance maintained with minimal risk exposure
- Positive feedback from SMT and other stakeholders on quality and impact of People team effectiveness
Key Deliverables
- People services and initiatives foster an inclusive, positive and high-performance culture in line with organisational values, and are delivered on time and within resource
- Improved employee engagement scores, measurable progress and clear action plan delivery
- Workforce plans aligned to service delivery needs and budget
- Achievement Development Review process is embedded with high completion rates and quality outcomes
- EDI strategy and policy developed, with implementation plan
- Pay progression framework and updated benefits package
Benefits
- Employee Assistance Programme.
- Death in Service Payment.
- Annual leave enhancements recognising long service
- Day off for your birthday
- Defined contribution group personal pension plan
- Enhanced sick pay
- Enhanced maternity, paternity and adoption pay
- Eye care
- Hearing tests
- Learning and Development opportunities
- Discounts on merchandise at Hearing Dog gift shops
- Pet Dog Policy
Closing date: 9th June 2026.
National charity Hearing Dogs for Deaf People trains dogs to transform the lives of deaf people and provides hearing loss services because nobody with hearing loss should feel alone.
