Stock & Inventory Coordinator

Job description

Part-time Monday to Friday 09:00 am- 1:00 pm

An exciting opportunity has arisen to join our Customer Experience Team as a Stock & Inventory Coordinator on a Part Time Basis. The role will focus on the end-to-end management of CSSC's benefit stock, ensuring products, vouchers and promotional items are available when members need them. The role will work closely with the Product & Partnerships team, Member Services and suppliers to maintain accurate stock levels, forecast demand, produce management reports and resolve stock-related issues, helping to deliver a seamless member experience.

You will be reporting to the Product and Partnerships Manager.

What you will do:

Stock Management:

• Manage stock levels across all CSSC benefit products and merchandise.
• Place stock orders with suppliers in line with agreed purchasing processes.
• Ensure new stock is received, checked and accurately recorded.
• Upload and maintain stock levels within relevant systems.
• Monitor stock movements and investigate discrepancies.

Forecasting & Planning:

• Analyse historical sales trends and seasonal demand to forecast future stock requirements.
• Monitor pricing, reviewing price competitiveness and reporting findings to the Product & Partnership Manager
• Work closely with the Product & Partnerships team to understand upcoming campaigns, launches and promotions.
• Recommend stock ordering levels to minimise shortages and excess stock.
• Highlight risks to stock availability and propose mitigation plans.

Reconciliation & Controls:

• Complete regular stock reconciliations between digital stock, supplier records and internal systems.
• Investigate and resolve stock variances.
• Maintain accurate inventory records and ensure robust stock control processes are followed.
• Support finance with stock-related reconciliations where required.

Reporting:

• Produce monthly stock and inventory reports.

About you:

• Highly organised and methodical
• Strong attention to detail
• Excellent planning skills
• Proactive approach to problem solving
• Able to prioritise competing demands
• Strong communication skills
• Team player with a collaborative approach.

Key Skills & Experience:

Essential:

• Experience managing stock or inventory.
• Strong Excel skills, including reporting and analysis.
• Experience of stock reconciliation.
• Ability to analyse trends and forecast demand.
• Experience producing management reports.
• Excellent organisational and administrative skills.
• Strong numerical accuracy.
• Excellent written and verbal communication.
• Ability to build effective working relationships across teams.

Desirable:

• Experience working with an eCommerce or inventory management system.
• Experience working with Excel and Sage.
• Experience of purchase ordering and supplier management.
• Experience within retail, membership or not-for-profit organisations.
• Knowledge of stock forecasting techniques.