Data Manager

Reports to: Chief Operating Officer with dotted line to Head of Technology

Location: Hybrid - mainly at home, with monthly co-working days in London and meetings with team as required

Salary: £39,000 - £41,000

Hours: Full time; 37.5 hours a week, We are happy to consider requests for flexible or part time working

Contract: Permanent

ABOUT NOW TEACH

We believe that experienced professionals can make exceptional teachers who shape young lives. That s why, since 2017, we ve attracted, supported and championed those who make a courageous career leap into the classroom; more than 1,300 so far.

We currently have teachers in over 700 schools, teaching over 125,000 students. Our purpose is to stand beside career-change teachers as they navigate a new professional identity and bring their experiences, skills and networks to the students, subjects and schools that need them.

We are looking for driven and committed people to help us meet new goals, increase our Network and create more impact in schools.

ABOUT THE ROLE

Role overview

The Data Manager is responsible for overseeing the collection, management, quality, security, governance and use of data at Now Teach. They are responsible for ensuring that Now Teach s data is accurate, integrated between systems, well managed, accessible to support operational reporting, analysis, continuous improvement and strategic decision making.

This is a key role in ensuring we can identify, articulate and measure the impact of our work both internally, and with partners, senior stakeholders and funders as well as supporting our aims of operational efficiency and self-service. The role will continue to develop our data capability as an organisation to evaluate our impact and continually improve our processes.

The Data Manager will be adept at working with multiple stakeholders and helping navigate and simplify processes. They know how to pull information from our reporting systems alongside or combined with other data sources, including national benchmarks, to identify trends and patterns and provide that data to teams in a way that supports great decision making and improvement. They will have a passion for data engineering being hands on as well as being able to identify and implement improvements to drive our data forward.

In this role you will

Data quality & governance

• Oversee Now Teach s data systems, fundraising and monitoring and evaluation processes ensuring they are set up for reliable data capture and reporting

• Work closely with our data system product owners to ensure systems are set up and used to protect confidentiality, integrity and accessibility of data

• Oversee data pipelines and the data aspects of integrations between our core systems

• Be responsible for data accuracy, integrity, governance and consistency across systems, ensuring high levels of data accuracy, completeness and consistency

• Responsible for data capture across the organisation Recruitment, Network, partners and donors

• Ensure compliance with the UK GDPR and that data is handled securely and ethically

Date engineering

• Be responsible for transitioning raw data into clean, structured and reliable datasets that are easy to understand and can be used for informed decision making across the organisation

• Be responsible for automating the collection of data from multiple systems so it can be reliably analysed

• Creating datasets and reports that support accountability, learning and improvement

• Develop our approach to data management and platforms, exploring the use of a medallion based data warehouse

Reporting, monitoring & impact

• Produce regular reports for teams, trustees, funders, and regulators.

• Support monitoring, evaluation, and learning (MEL) activities to evidence impact and outcomes.

• Enable accurate reporting for all teams from all key systems, developing self-service dashboards and reporting to support service improvement and organisational learning.

• Support analysis and data led strategic decision making by providing and making accessible reliable data

• Respond to ad hoc data and reporting requests, including grant applications and tender submissions.

• Use internal reporting systems and external data sources, including national benchmarks, to identify trends and patterns, to support data led strategic decision making and organisational learning.

Systems & improvement

• Responsible for effective data capture across all new areas of work, working with the Head of Impact, Head of Technology and relevant teams to define and agree data needs and ensure appropriate systems are in place to support high quality data

• Identifying opportunities to automate, streamline and improve data processes with an organisational ambition for data to be readily accessible for all teams

• Build meaningful reports and dashboards, working with the Head of Technology and engaging with internal teams required

• Maintain our data map and other related assets to ensure we have a clear view of what data we capture across the organisation and what we do with it

• Develop data management and data visualisation guidelines for Now Teach to ensure we have a consistent approach to gathering data

• Provide training and guidance to all Now Teach staff on data best practice

Key collaborators

In this role you will work closely with a wide range of stakeholders to achieve success, including

Head of Impact partnering closely to ensure the organisation has robust, high-quality data to effectively measure, evaluate, and evidence impact. You will support the development of meaningful insights that enable data-driven decision-making and continuous improvement.

Head of Technology collaborating to ensure that data infrastructure, systems, and processes are fit for purpose, secure, and aligned with organisational needs, enabling efficient data management and integration across platforms.

CRM Product Owner working together to optimise the use of the CRM system, ensuring it meets user needs, supports accurate data capture, and enables effective reporting and analysis across teams.

Director of Network and their team providing clear, robust, and accessible data sets to support ongoing network design, planning, and delivery. Your work will help inform strategic decisions and ensure data is easily understood and actionable.

Director of Philanthropy, Marketing & Communications and their team supporting donor reporting requirements, contributing to the development of compelling fundraising pitches, and providing key data sets to strengthen communications.

Director of Recruitment and their team ensuring the provision of accurate and timely data to support forecasting and planning.

PERSON SPECFICATION

Who you are (qualities/values)

• A team player, you believe the best results come from working together. You re always ready to share ideas, support colleagues, and celebrate team successes.
• You build great relationships wherever you go. You re approachable, collaborative, and genuinely enjoy working with others to make a difference.
• Have a talent for taking complex data and turning it into clear, engaging data insights that everyone can understand whether they are a data expert or not.
• Passionate about using data to support meaningful change and impact
• Enjoy being part of a small team where people thrive on working together and outside their designated roles occasionally to drive work forward
• Able to manage multiple projects, systems and data sets and keep track of how they interrelate
• Have a commitment to continuous improvement
• Comfortable working on your own and setting goals and deadlines, whilst responding to and prioritising ad hoc queries and requests
• Committed to your own personal and professional development
• Passionate about ensuring that schools and students benefit from the inspiring professional and life experience of career change teachers.

What you ll need to succeed in this role (experience/qualifications etc)

• High levels of accuracy and attention to detail
• Strong organizational and prioritisation skills
• Experience supporting impact measurement and reporting
• Knowledge of UK GDPR and data protection principles
• Advanced Excel and SQL skills
• Experience (or a willingness to learn) of engineering data pipelines, building and maintaining scalable data warehouses
• Have skills and experience working with Salesforce, or be open to learning how to utilise Salesforce; quick to learn new systems and help others to navigate them
• Have experience of project management, establishing operational systems and processes, with the ability to work autonomously

Don t meet every requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every qualification. At Now Teach we are dedicated to building a diverse, inclusive, and authentic workplace . click apply for full job details