1st Line Support

IT Support Engineer

• Contract Type: Temporary (2-week contract)
• Location: London
• Salary: £14.89 per hour PAYE

We urgently require IT Support Engineers to assist with a critical office move for one of our key clients. This role demands setting up workstations, troubleshooting, and ensuring a smooth transition during the customer hypercare period post-move. We are looking for dedicated professionals who can provide both 1st and 2nd line support to instil confidence in our important client.

Day-to-day of the role:

• Setting up workstations including docking stations, monitors, and other necessary equipment.
• Troubleshooting any issues that arise during the setup and transition period.
• Providing ongoing support during the hypercare period to ensure success and optimal customer experience.
• Working closely with the team to ensure a seamless move and setup for the client.

Required Skills & Qualifications:

• Proven experience in IT support, preferably with experience in both 1st and 2nd line roles.
• Strong troubleshooting skills and experience with hardware setup.
• Excellent customer service skills and the ability to handle high-pressure situations.
• Ability to commit to the full duration of the contract and work the hours required.
• Experience in office moves or similar projects is highly desirable.

Schedule:

• Consistent need for 2 IT Support Engineers from 21/05/2026 to 09/06/2026, working from 9:00 AM to 5:30 PM.
• All hands on deck on 04/06/2026 and 05/06/2026 with extended hours from 9:00 AM to 9:00 PM and 8:00 AM to 8:00 PM respectively

To apply for this IT Support Engineer position, please submit your CV