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Requirements of the Post
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A hands-on, proactive approach to team work.
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Understanding the responsibility of working with vulnerable adults.
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Ability to work as a member of a team and on their own.
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Good written and spoken English - to a level capable of accurately recording notes and communicating effectively with people.
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Completion of the Care Certificate for which training is provided
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Compliance with all training, safeguarding and regulatory requirements relating to the provision of care for vulnerable adults for which you will receive detailed guidance and training
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Main purpose of the position
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The role of the Support Worker is to provide opportunities for client users to build friendships, develop social skills and increase service user’s confidence.
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To undertake the safe transportation of all passengers.
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To have regard for the general welfare of passengers and to promote their safety.
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Promote and encourage independence.
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To ensure that all the support needs of service users are met in full, in accordance with the care plan.
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To record accurate, legible records of the care given in accordance with the care plan.
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To report any change of circumstances to a service user’s health or environment to your Line Manager.
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To preserve the privacy, confidentiality and dignity of individual service users and demonstrate an understanding of their rights.
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To work”with” service users to achieve outcomes, rather than work “for” them.
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To be committed and dedicated in assisting client users to achieve their personal goals.
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Supporting service users to regain life skills through group activities.
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Responsibilities (This list is not exhaustive)
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Assisting with Dressing and undressing
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Continence management
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Assisting with toileting, catheter care, stoma care and emptying commodes
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Completion of relevant medical log and reporting any inconsistencies
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Monitoring food and drink intake when needed
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Assisting with feeding if and when required
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General cleaning of the area used by the service user
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To comply with all company policies and procedures
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To partake, as required by the Manager in the induction programme and attend all refresher courses and regular in house training courses.
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To participate in staff, team and quality management reviews as directed by the manager.
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To complete all documentation related to vehicle operations as required.
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To wear protective clothing and PPE as issued.
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To ensure compliance with safe practice in respect of all passenger particularly wheelchair users.
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To ensure compliance with safe practice in respect of all passenger particularly wheelchair users.
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To maintain and operate vehicles in accordance with policies, procedures and issued Guidance.
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To ensure the cleanliness of all vehicles is maintained to a high standard
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To be accountable for all Transport vehicles.
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To alert the Transport Manager of any issues or concerns that may affect service provision and safe operation of vehicles.
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To alert the Transport Manager management of any health and safety issues affecting safe operation of transport
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To adhere to key operational procedures at all times
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To undertake all training commensurate with the post
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To be accountable for your working practice and take responsibility for maintaining and improving your knowledge and skills.
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To undertake any reasonable request or other duty deemed appropriate by the manager
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Check equipment on the Bus daily is in good working order, complete safety checks. Report to Ops Manager if any concerns or defects found.
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Record Mileage Daily.
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Complete Driving license checks annually and inform Ops Manager if there are any concerns.
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All Staff to read and sign the Health and Safety Policy.
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