Head of Operational Resilience

Head of Operational Resilience (Contract) - Financial Services / Hybrid

Robert Half International (an S&P 500 global staffing provider) is supporting a leading Financial Services organisation in the search for an experienced Head of Operational Resilience to lead a critical resilience programme. Working closely with the Chief Risk Officer (CRO), this role will drive Operational Resilience maturity, regulatory self-assessments, governance activity, and remediation initiatives across the business.

Assignment Details:

• Initial 6-9 month contract (strong likelihood of extension)
• Start Date: Mid to End of July
• Location: Hybrid (3 days per week onsite)
• Rate: Competitive day rate via PAYE (Inside IR35)

Key Responsibilities:

• Lead and oversee the Operational Resilience function and associated workstreams
• Manage and enhance Operational Resilience self-assessment activities
• Work closely with the CRO and senior stakeholders across Risk, Technology, and Operations
• Prepare and present materials to governance forums, approval boards, and executive committees
• Drive remediation activities relating to Operational Resilience and Business Continuity findings
• Assess and strengthen resilience controls, processes, and operating models
• Provide programme reporting, risk updates, and strategic recommendations to senior leadership

Required Experience:

• Financial Services experience is essential
• Proven experience leading an Operational Resilience function or major resilience programme
• Strong experience delivering Operational Resilience self-assessments within regulated environments
• Experience presenting to and obtaining approval through governance boards and committees
• Technology Risk background highly desirable
• Previous experience addressing Business Continuity weaknesses, findings, or regulatory actions
• Strong stakeholder management skills with experience working at Executive and C-Suite level

All candidates must complete standard screening (Right to Work, DBS, credit/sanctions, employment verification).

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