Youth Employment and Skills Advisor

Purpose of the Role

The Youth Advisor will deliver an agile, locally responsive youth employment programme aimed at supporting young people aged 16-24 who are not in education, employment, or training (NEET) or face significant barriers to work. This role will coordinate partnerships, ensure high-quality service provision, and drive outcomes that reduce youth unemployment and promote social inclusion.

Key Responsibilities

• Service Delivery & Coordination
• Oversee the day-to-day operation of the Youth Hub, ensuring services run 4-5 days per week.
• Manage co-located services and maintain strong partnerships with Jobcentre Plus, local authorities, and community organisations.
• Ensure the presence of a DWP Youth Work Coach on-site for 3-4 days weekly to provide integrated support.
• Partnership Development
• Secure and manage partnerships with a support agencies including organisations delivering housing support, mental health services, budgeting advice, training, and employability support. Encourage local organisations to use the hub and to deliver training and workshops.
• Collaborate with employers to fill hard-to-recruit vacancies and create innovative pathways for young people.
• Youth Engagement & Support
• Engage with young people, providing 1:1 diagnostic assessments and personalised action plans. Assist candidates with identifying their skills, provide advice & guidance, and provide practical help to support young people get and/or sustain work.
• Deliver mentoring and confidence-building activities to inspire and motivate young people.
• Provide signposting and referrals to mental health, housing, budgeting, and training services.
• Performance Monitoring & Reporting
• Track progress against key targets with a commitment to meet agreed performance goals.
• Effectively use a CRM system and generate reports to share the programmes outcomes.
• Attend monthly review meetings with stakeholders.
• Digital Inclusion & Accessibility
• Support young people in overcoming digital barriers to access online job opportunities and services.
• Ensure services are available through multiple channels (face-to-face, online, phone).
• Teamwork
• Working as part of a wider team of youth advisors to share best practice, attend training and work together to achieve key performance indicators.

Minimum Requirements

• Proven experience in partnership management and service coordination within youth employment, education, or community development sectors.
• Strong understanding of NEET challenges and barriers to employment.
• Ability to build and maintain relationships with multiple stakeholders, including employers, training providers, and public sector organisations.
• Knowledge of mental health support, housing advice, and budgeting services.
• Excellent organisational, communication, and problem-solving skills.
• Commitment to equality and diversity.

Core Service Offer

• Co-located, multi-agency services with integrated support from Jobcentre Plus and community partners.
• Comprehensive resources and signposting to programmes such as mental health support, housing, budgeting, and employability.
• Accessible mental health support via multiple channels.
• Enhanced post-16 education and skills provision through collaborative working.