Team Member - London

About Arcade:

Arcade operates spaces that incubate and grow original, chef-led brands. Each growth brand is treated as its own business, with its own identity and ambition, supported by Arcade's platform, people and culture.

About Manna:

As one of Arcade's most successful brands, Manna focuses on bold, indulgent American comfort food done properly. Created by Bake Street's Feroz Gajia, the menu brings together cult smash burgers, crispy fried chicken and classic diner-inspired favourites, from double patties and hot chicken to loaded fries and thick shakes.

About The Role:

As a Team Member at Manna, you will play a key role in delivering exceptional food and hospitality every day. Working across both kitchen and guest-facing areas, you will help prepare and serve our menu to the highest standards while creating a welcoming and energetic experience for every guest.

This is a hands-on role in a fast-paced environment where teamwork, attention to detail and a positive attitude are essential. You will work closely with your Team Leads and Shop Manager to ensure smooth service, maintain excellent food quality and uphold the standards that make Manna a guest favourite.

As a successful Team Member, you will:

• Build strong knowledge of our menu, ingredients, cooking methods and brand values
• Prepare, cook and present food to Manna's quality standards
• Deliver friendly, efficient and genuine hospitality to every guest
• Maintain high standards of cleanliness, food safety and organisation at all times
• Support your team during busy service periods and contribute to a positive working environment
• Follow all food hygiene, health & safety and company procedures
• Take advantage of ongoing training and development opportunities to grow your skills and career
• Help ensure every guest leaves with a great impression of Manna

We'd love to hear from you if you:

• Have experience working in hospitality, quick service restaurants, kitchens or customer-facing environments (preferred but not essential)
• Enjoy working as part of a team in a fast-paced setting
• Have a positive attitude and a strong work ethic
• Take pride in delivering quality food and excellent guest experiences
• Are eager to learn new skills and develop within a growing business
• Have good communication skills and enjoy working with people
• Can stay calm and focused during busy service periods
• Bring energy, enthusiasm and a willingness to get stuck in

We are committed to building a diverse and inclusive team. We welcome applicants from all backgrounds.

Working at Arcade:

Our teams are the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow.

At Arcade, we're more than just a restaurant group We're a collective of bold, diverse food and drink brands driven by creativity, collaboration, and a passion for hospitality. We believe in growing together, empowering our people, and creating opportunities to thrive across all areas of the business. Whether onsite, behind the scenes or head office, working at Arcade means being part of something exciting, fast-moving, and truly unique in the hospitality industry.

Benefits of being part of the team:

• Refer a friend bonus
• Internal wage advance facility to instantly access the wages you've earned
• A restaurant recognition budget for Birthday goodies and career milestones
• 50% off food in our restaurants for you and your loved ones
• 50% off food in JKS restaurants within Arcade for you and your loved ones
• Access to counselling, remote GP/physio services, legal advice and more through
• Hospitality Action 24 hours a day, 365 days of the year
• Summer and Christmas team parties where we all down tools and have some fun!